These Terms of Service govern your use of cubifreeze.com (the “Site”) and any purchases made from Cubi Freeze (“Cubi Freeze,” “we,” “us,” or “our”). By accessing the Site, creating an order or purchasing our reusable cooling products, you agree to these Terms.
Please do not use the Site or place an order if you do not agree with these Terms. These Terms should be read together with our Privacy Policy and Shipping & Returns Policy. This version preserves and improves the structure of the content supplied for the Cubi Freeze website.
Eligibility and Lawful Use
You must meet the legal age requirements that apply in your location to make a purchase through the Site. By placing an order, you confirm that the information you provide is accurate, complete and current.
You may use the Site only for lawful personal or commercial shopping purposes and in accordance with these Terms.
Product Information
We aim to present Cubi Freeze products as accurately as possible. However, product colours, images, packaging, dimensions, descriptions and other details may appear slightly different depending on screen settings, manufacturing updates or product availability.
Product information may be updated or corrected when necessary. Any material product changes will be communicated where required by applicable law.
Orders and Availability
Submitting an order does not guarantee that it will be accepted or fulfilled. Products and bundles remain subject to availability.
Where legally permitted, we may limit order quantities, decline or cancel an order, or correct an error involving product details, availability or pricing. When an order is cancelled after payment has been collected, the applicable amount will be returned according to the original payment method and relevant payment-processing times.
Prices and Payment
Current product prices, shipping charges, taxes and the final order total will be displayed during checkout.
Payment must be successfully authorised before an order can be processed. Available payment methods may vary according to the customer’s location, device and checkout provider.
Shipping, Returns and Refunds
Shipping options, estimated delivery information, return eligibility and refund procedures are explained in the Cubi Freeze Shipping & Returns Policy, which forms part of these Terms.
Customers should review their delivery address and order details before completing checkout. Once fulfilment begins, changes or cancellations may not be possible.
Product Use and Care
Cubi Freeze products should be used, cleaned, stored and refrozen according to the instructions supplied with the product or displayed on the relevant product page.
Do not use cubes that are cracked, punctured, leaking or otherwise damaged. Cubi Freeze is not responsible for damage caused by misuse, unauthorised modification, improper storage or use that conflicts with the provided instructions, except where responsibility cannot legally be excluded.
Intellectual Property
The Site and its content—including the Cubi Freeze name, logos, text, product descriptions, graphics, photographs, videos, page designs and other materials—belong to Cubi Freeze, its licensors or their respective owners.
Content may not be copied, reproduced, modified, republished, distributed, sold or used for commercial purposes without prior written permission, except where such use is legally permitted.
Prohibited Conduct
You agree not to use the Site unlawfully, submit false or misleading information, attempt unauthorised access to accounts or systems, interfere with Site security, introduce harmful software, misuse checkout functions or engage in activity that disrupts the Site’s operation.
We may restrict access or cancel affected orders when Site misuse, suspected fraud or a violation of these Terms is identified, subject to applicable law.
Customer Content and Communications
When you send feedback, enquiries, reviews, photographs or other content to Cubi Freeze, you confirm that you have the right to share it and that it does not violate another person’s rights.
Submitting honest feedback or a customer review does not transfer ownership of your original content unless a separate agreement states otherwise.
Third-Party Services and Links
The Site may use or link to third-party services, including payment processors, shipping carriers, analytics providers and external websites.
Third-party services operate under their own terms and privacy practices. Cubi Freeze does not control third-party websites and is not responsible for their independent content, availability or practices.
Disclaimer of Warranties
To the fullest extent permitted by law, the Site and Cubi Freeze products are provided subject only to the warranties, guarantees and protections expressly stated by us or required under applicable consumer law.
Nothing in these Terms removes or limits a customer right or legal protection that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Cubi Freeze will not be responsible for indirect, incidental, special or consequential losses arising from use of the Site, product purchases or circumstances outside our reasonable control.
Any limitation in these Terms applies only to the extent permitted by law and does not limit liability that cannot legally be restricted or excluded.
Indemnification
Where legally permitted, you agree to protect and compensate Cubi Freeze against claims, losses, liabilities or reasonable expenses resulting from your unlawful use of the Site, misuse of a product or material violation of these Terms.
Changes to These Terms
We may update these Terms when our products, services, Site functions, business practices or legal responsibilities change.
The revised version will be posted on this page with an updated effective date. Continued use of the Site after an update constitutes acceptance where legally permitted.
Contact Us
Questions about these Terms may be sent to:
Cubi Freeze
info@cubifreeze.com